Privacy statement

Information Gathered We collect two types of information from you: information you submit to us during registration and information our site gathers automatically. Information You Submit We welcome everyone to search and use our site for free to locate products through our online catalog. If you're planning to purchase products on our site, we ask you to fill in and submit our registration form. Our registration form uses required and non-required fields. For required fields, you must provide some basic information including contact information (name, company name, address, and phone number). When registering, you must also choose a Username and a Password and enter an email address. There are non-required fields on our registration form that you may use to provide more data about yourself and your organization to help us serve you better. Information We Gather Usage Tracking As you browse our Web site, it collects log file, IP address, and other standard tracking data we use to evaluate site traffic and usage patterns. Such information is aggregated with tracking data from all site visitors. It is never associated with individually identifiable information that would reveal anything personal about you. We use such aggregated information to help us evaluate products and services, including new ones we make available on our Web site. Cookies A cookie, a bit of data sent by a Web site to your browser, enables the site to return the results the browser expects. Synthetech uses temporary, session-specific cookies to ensure visits go smoothly. These cookies go away once your browser is closed. Synthetech also uses a persistent cookie to store your User Name information. This information is used solely to pre-populate the User Name box in the Log In section for your convenience. In addition, Synthetech guarantees your anonymity while using our site. Our cookies neither reveal nor contain any identifying or personal data. Cookies can't read any information on your computer or interact with other cookies on your hard drive. NOTE: Disabling cookie support will prevent this site from functioning properly and you may not be able to utilize fully all of its features and information. Uses of Information We use your registration to complete order processing and shipping processes. You may also opt to receive new product updates from Synthetech via email. Information Sharing Synthetech never willfully discloses any individually identifiable information about its users to third parties without a user's specific permission to do so. We do not sell users' names or email addresses to other companies to use to send unsolicited ads or junk mail. We may provide individually identifiable information to third parties in any case where it is required by law. Choice/Opt-Out Options Synthetech understands and appreciates your desire to decide whether or not you would like to receive targeted promotional information from our site. On our user registration page, we allow you to choose whether or not we are permitted to email you with information or marketing offers. If you choose to accept these emails from Synthetech, any email we send will include instructions on how to be removed from the list. You can also decline to provide information requested through the non-required field on our registration submission form. Correct/Update Options You have the option of correcting, updating, and modifying your individually identifiable registration information (known as your User Profile) at any time and as often as you need to. Log in and select the "Your Profile" button on the right side of your screen to access your profile for editing. Security and Encryption Synthetech's site uses SSL encryption and a secure server during purchase transactions to encrypt any information transmitted from your browser to our server and back again. This ensures any data you submit to our site is transmitted securely over the Internet. Third Party Links This site contains external links to other web sites. Synthetech has no control over the content of third party sites and is not responsible for any information contained on these sites, nor is Synthetech responsible for the privacy policies of those sites and the information they may gather expressly or automatically. Privacy Policy and Terms of Use Policy This Privacy Policy co-exists with our Terms of Use policy and together both policies govern the general practices of this site. We encourage all of our users to familiarize themselves with both statements.